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Privacy Policy

Last updated: March 28, 2026  ·  Chilli Chips Media
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Introduction

Welcome to Chilli Chips Media. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform at chillichips.com.

Information We Collect

Personal Information

We may collect the following personal information from you when you submit news through our platform:

  • Name
  • Email address
  • Phone number (optional)
  • WhatsApp number (optional)
  • News content including text, images, and links you voluntarily submit

Non-Personal Information

We may also collect non-personal information such as:

  • Browser type
  • Operating system
  • IP address
  • Device information
  • Usage data

Browsing information such as your IP address, browser type, and device information is collected automatically using session cookies and similar technologies.

How We Use Your Information

Personal Information

We use your personal information to:

  • Verify your identity before accepting a news submission via a one-time email code
  • Review and potentially publish your submitted content
  • Contact you if we have editorial questions about your submission
  • Prevent spam, abuse, and repeated malicious submissions
  • Ensure compliance with our legal obligations

Non-Personal Information

We use non-personal information to:

  • Analyse and improve our services
  • Customise user experience
  • Ensure website functionality and security

Information Sharing

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Trusted service providers: We may share your information with third-party service providers who assist us in operating our website and delivering our services. These providers are contractually obligated to handle your data securely and confidentially.
  • Editorial team: Your submission details are accessible to our editorial team for content review purposes only.
  • Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests or orders.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including HTTPS encryption, server-side input validation, CSRF protection, and rate limiting. Your information is stored on secure servers and is only accessible by authorised personnel. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use session cookies to maintain your submission state during the news submission process — for example, to remember your verified email while you complete your submission. This cookie is deleted when you close your browser. We do not use advertising or tracking cookies. You have the option to disable cookies through your browser settings, but this may limit certain features and functionality of our website.

Data Retention

Submitter contact information is retained for as long as the associated article remains published on our platform. Articles and associated submitter data may be removed after 90 days at our discretion. IP addresses used for security and rate limiting are automatically purged after 24 hours. Email verification codes expire after 30 minutes.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time. To exercise any of these rights, please contact us using the details below. We will respond within 14 days.

Children's Privacy

Our platform is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.

Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Your Consent

By using our site, you consent to our Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Email: Contacts@chillichips.com
Location: Batticaloa, Sri Lanka

Chilli Chips
CHILLI CHIPS MEDIA

Promoting Sri Lankan Tamil cinema and artists to the world. A community-driven platform from Batticaloa, Sri Lanka.

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